Effective October 10 2025
Summary of changes
Removed sub-processor from list
This page provides information about the sub-processors Microblink is engaged to provide processing activities on behalf of it’s customers as defined in the Data Processing Agreement for the use of Microblink technology and support services.
1. Microblink LLC (if the signatory is Microblink Ltd. or Microblink USA LLC)
Address: Trg Drage Iblera 10, 10000 Zagreb, Croatia
Contact person’s name, position, and contact details: DPO at privacy@microblink.com
Description of the processing: Providing support services.
2. Name: Google Cloud Platform
Address: As specified on the following link.
Contact person’s name, position, and contact details: As specified on the following link.
Description of the processing: Microblink LLC’s cloud infrastructure on Google Cloud Platform will be used for running the Processor’s technology and (in case of using the Processor’s identity verification service or provision of personal data for support services) storing personal data in accordance with the Controller’s configuration of the Processor’s technology and creating usage reports. Processing of personal data shall be performed continuously, as long as the Controller uses the technology.
3. Vital4
Address: 3901 Mary Eliza Trace NW, Suite 203, Marietta, GA 30064, United States
Contact person’s name, position, and contact details: DPO, at info@vital4.net
Description of the processing (applicable if the Controller is using Processor’s identity verification service): Vital4 is a cloud-based platform that provides AI-driven data solutions for risk screening and monitoring. Vital4 specializes in Anti-Money Laundering (AML), Know Your Customer (KYC), and Politically Exposed Persons (PEP) screening, analyzing global government watchlists and media sources. Processing of personal data shall be performed continuously, as long as the Controller uses the technology.
4. Cloudflare
Address: 101 Townsend Street, San Francisco, California, 94107, United States
Contact person’s name, position, and contact details: As specified in the following link.
Description of the processing: Service for web endpoint and API protection, and IP address resolution. Microblink LLC uses Cloudflare for web endpoint and API protection, and IP address resolution. Processing of personal data shall be performed continuously, as long as the Controller uses the technology.
5. Auth0
Address: 100 1st Street, Suite 150, San Francisco, CA 94105, United States
Contact person’s name, position, and contact details: DPO at privacy@okta.com
Description of the processing (applicable if the Controller is using Processor’s identity verification service): Auth0 processes personal data as part of its authentication services, which include user registration, login, and session management. Personal data such as usernames, passwords, email addresses, and other authentication data may be processed to enable secure access to applications. Processing of personal data shall be performed continuously, as long as the Controller uses the technology.
6. Salesforce
Address: As specified on the following link.
Contact person’s name, position, and contact details: As specified on the following link.
Description of the processing: Sub-processor’s platform will be used for receiving, managing and resolving support tickets (if such requests contain personal data). Microblink LLC uses Salesforce for customer relationship management and customer support communication. Processing of personal data shall be performed continuously, as long as the Controller uses the technology.
7. Enformion LLC
Address: 1915 21st Street, Sacramento, CA 95811, United States
Contact person’s name, position, and contact details: As specified on the following link.
Description of the processing (applicable if the Controller is using Processor’s identity verification service): Enformion provides electronic identity verification (eIDV) services to help validate the identities of end users. As part of this process, Enformion processes limited personal information – such as name, address, date of birth, phone number and/or email address, and social security number – against authoritative public and proprietary data sources. This service is used to ensure compliance with legal and regulatory requirements related to identity verification and fraud prevention.
Please contact privacy@microblink.com with any questions or concerns.
Effective July 21 2025
Summary of changes
Added new sub-processor, Enformion LLC
This page provides information about the sub-processors Microblink is engaged to provide processing activities on behalf of it’s customers as defined in the Data Processing Agreement for the use of Microblink technology and support services.
1. Microblink LLC (if the signatory is Microblink Ltd. or Microblink USA LLC)
Address: Trg Drage Iblera 10, 10000 Zagreb, Croatia
Contact person’s name, position, and contact details: DPO at privacy@microblink.com
Description of the processing: Providing support services.
2. Name: Google Cloud Platform
Address: As specified on the following link.
Contact person’s name, position, and contact details: As specified on the following link.
Description of the processing: Microblink LLC’s cloud infrastructure on Google Cloud Platform will be used for running the Processor’s technology and (in case of using the Processor’s identity verification service or provision of personal data for support services) storing personal data in accordance with the Controller’s configuration of the Processor’s technology and creating usage reports. Processing of personal data shall be performed continuously, as long as the Controller uses the technology.
3. Vital4
Address: 3901 Mary Eliza Trace NW, Suite 203, Marietta, GA 30064, United States
Contact person’s name, position, and contact details: DPO, at info@vital4.net
Description of the processing (applicable if the Controller is using Processor’s identity verification service): Vital4 is a cloud-based platform that provides AI-driven data solutions for risk screening and monitoring. Vital4 specializes in Anti-Money Laundering (AML), Know Your Customer (KYC), and Politically Exposed Persons (PEP) screening, analyzing global government watchlists and media sources. Processing of personal data shall be performed continuously, as long as the Controller uses the technology.
4. Cloudflare
Address: 101 Townsend Street, San Francisco, California, 94107, United States
Contact person’s name, position, and contact details: As specified in the following link.
Description of the processing: Service for web endpoint and API protection, and IP address resolution. Microblink LLC uses Cloudflare for web endpoint and API protection, and IP address resolution. Processing of personal data shall be performed continuously, as long as the Controller uses the technology.
5. Auth0
Address: 100 1st Street, Suite 150, San Francisco, CA 94105, United States
Contact person’s name, position, and contact details: DPO at privacy@okta.com
Description of the processing (applicable if the Controller is using Processor’s identity verification service): Auth0 processes personal data as part of its authentication services, which include user registration, login, and session management. Personal data such as usernames, passwords, email addresses, and other authentication data may be processed to enable secure access to applications. Processing of personal data shall be performed continuously, as long as the Controller uses the technology.
6. Salesforce
Address: As specified on the following link.
Contact person’s name, position, and contact details: As specified on the following link.
Description of the processing: Sub-processor’s platform will be used for receiving, managing and resolving support tickets (if such requests contain personal data). Microblink LLC uses Salesforce for customer relationship management and customer support communication. Processing of personal data shall be performed continuously, as long as the Controller uses the technology.
7. Entelia LLC
Address: Marjanovićev prilaz 6, 10000 Zagreb, Croatia
Contact person’s name, position, and contact details: DPO at info@entelia.hr
Description of the processing (applicable if the Controller is using Processor’s identity verification service): Support-providing entity that acts as a sub-processor to provide cloud infrastructure maintenance services to the Processor. Processing of personal data shall be performed continuously, as long as the Controller uses the technology.
8. Enformion LLC
Address: 1915 21st Street, Sacramento, CA 95811, United States
Contact person’s name, position, and contact details: As specified on the following link.
Description of the processing (applicable if the Controller is using Processor’s identity verification service): Enformion provides electronic identity verification (eIDV) services to help validate the identities of end users. As part of this process, Enformion processes limited personal information – such as name, address, date of birth, phone number and/or email address, and social security number – against authoritative public and proprietary data sources. This service is used to ensure compliance with legal and regulatory requirements related to identity verification and fraud prevention.
Please contact privacy@microblink.com with any questions or concerns.
Effective December 19 2024
This page provides information about the sub-processors Microblink is engaged to provide processing activities on behalf of it’s customers as defined in the Data Processing Agreement for the use of Microblink technology and support services.
1. Microblink LLC (if the signatory is Microblink Ltd. or Microblink USA LLC)
Address: Trg Drage Iblera 10, 10000 Zagreb, Croatia
Contact person’s name, position, and contact details: DPO at privacy@microblink.com
Description of the processing: Providing support services.
2. Name: Google Cloud Platform
Address: As specified on the following link.
Contact person’s name, position, and contact details: As specified on the following link.
Description of the processing: Microblink LLC’s cloud infrastructure on Google Cloud Platform will be used for running the Processor’s technology and (in case of using the Processor’s identity verification service or provision of personal data for support services) storing personal data in accordance with the Controller’s configuration of the Processor’s technology and creating usage reports. Processing of personal data shall be performed continuously, as long as the Controller uses the technology.
3. Vital4
Address: 3901 Mary Eliza Trace NW, Suite 203, Marietta, GA 30064, United States
Contact person’s name, position, and contact details: DPO, at info@vital4.net
Description of the processing (applicable if the Controller is using Processor’s identity verification service): Vital4 is a cloud-based platform that provides AI-driven data solutions for risk screening and monitoring. Vital4 specializes in Anti-Money Laundering (AML), Know Your Customer (KYC), and Politically Exposed Persons (PEP) screening, analyzing global government watchlists and media sources. Processing of personal data shall be performed continuously, as long as the Controller uses the technology.
4. Cloudflare
Address: 101 Townsend Street, San Francisco, California, 94107, United States
Contact person’s name, position, and contact details: As specified in the following link.
Description of the processing: Service for web endpoint and API protection, and IP address resolution. Microblink LLC uses Cloudflare for web endpoint and API protection, and IP address resolution. Processing of personal data shall be performed continuously, as long as the Controller uses the technology.
5. Auth0
Address: 100 1st Street, Suite 150, San Francisco, CA 94105, United States
Contact person’s name, position, and contact details: DPO at privacy@okta.com
Description of the processing (applicable if the Controller is using Processor’s identity verification service): Auth0 processes personal data as part of its authentication services, which include user registration, login, and session management. Personal data such as usernames, passwords, email addresses, and other authentication data may be processed to enable secure access to applications. Processing of personal data shall be performed continuously, as long as the Controller uses the technology.
6. Salesforce
Address: As specified on the following link.
Contact person’s name, position, and contact details: As specified on the following link.
Description of the processing: Sub-processor’s platform will be used for receiving, managing and resolving support tickets (if such requests contain personal data). Microblink LLC uses Salesforce for customer relationship management and customer support communication. Processing of personal data shall be performed continuously, as long as the Controller uses the technology.
7. Entelia LLC
Address: Marjanovićev prilaz 6, 10000 Zagreb, Croatia
Contact person’s name, position, and contact details: DPO at info@entelia.hr
Description of the processing (applicable if the Controller is using Processor’s identity verification service): Support-providing entity that acts as a sub-processor to provide cloud infrastructure maintenance services to the Processor. Processing of personal data shall be performed continuously, as long as the Controller uses the technology.
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Among all participating vendors, Microblink was the only provider to meet RIVR “high performing” system benchmarks across every measured accuracy metric.
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