When Good Agents Go Rogue

Soon, financial institutions will regularly deal with customer AI agents, rather than the customers themselves.  These digital representatives will open accounts, move money, detect fraud, and even offer financial advice. But with that autonomy comes a dangerous question, namely who’s really behind the action?

Hear from the experts who are building and using the rails for agentic commerce. We’ll unpack how institutions can tie every autonomous system to a verified, traceable identity. Just as KYC redefined customer due diligence, KYA (Know Your Agent) demands cryptographic credentials, auditable signatures, and behavioral verification for AI systems that think and act on behalf of humans. From permissioning frameworks to lifecycle management, we’ll cover what it takes to embed identity into autonomy.

This was the 1st panel session from the Trust Talks series. Watch the other two episodes from the series:

• #2 Session: Digital Mythbusters: Real vs Fake in AI-powered Fraud
• #3 Session: 2026 Predictions and Mirages

Trust Talks Series will continue throughout 2026. Learn more and get notified about upcoming sessions.